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  2. Acquire Editor

Acquire Editor

Provides help and support for Acquire Editor and Acquire Player

Acquire Editor

  • Enable or Disable Logs in Acquire Editor
  • Adding a New User in Acquire Editor
  • Targeted Page Content showing at incorrect Locations
  • Installing Fonts via an Acquire Editor Deployment
  • Invalid Pointer Operation in Acquire Playlist Error
  • Error saving page to Database message appears when adding Media to an existing Template
See all 86 articles

Acquire Player

  • Installing and licensing the Player (Seneca Data)
  • Screen noise effect when playing Video
  • Unable to Save Acquire Settings
  • Acquire Player and WannaCrypt attacks
  • Look-up Codes for Logs
  • Unable to click on Add New Report or Add Scheduled
See all 37 articles

FAQs

  • Using a suitable dpi Image resolution
  • Deactivating your Software before making Hardware or Software Upgrades
  • Using FFmpeg Video Transcoder
  • Restoring a Deleted Playlist
  • Error Building Deployment when sending via the PLUS! Network
  • Reporting Server Reports not being received
See all 43 articles
Knowledge Base