The user logs in to the application using their username and password, once logged in they will show as online. The user can select the arrow to allow them to show as away as and when they require.
At the point a call is initiated on the remote kiosk end they have the option to Accept or Decline the call, once they have accepted the call the control panel will be visible and show which kiosk the call is coming from and allow them to communicate and control the kiosk remotely.
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