Password Reset

Question:

I have forgotten my PLUS! Network Password and cannot login in to Site Manager, how can I get this reset?

Resolution:

For a PLUS! Network Password to be reset or changed, you MUST submit a Support Ticket.  This request MUST be sent from a Director (or be included) for us to check and reset.  Please note: you should allow up to 48 hours for this be completed.  A Director may pre-authorise person(s) to help speed up this process, in which case should specify names.  

IMPORTANT: you are responsible for maintaining an approved list, e.g. in case an individual leaves the company you should let us know.