Question:
How can I reactive an Acquire2Go Player which has previously been Decommissioned?
Resolution:
If an Acquire2Go Player has failed to install and activate if could mean that the Player has previously been Decommissioned. In the Player Activation window a list of Decommissioned Players will appear.
Select the one you wish to reactivate and check the Re-Activate an Old Player check-box.
Also see: Decommission An Acquire Player & Keep The Content When Recommissioning for more information.
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