Can I use a single Acquire Player, which is connected to 2 screens to play different content?
Providing your Player PC has the ability to output 2 display signals, such as HDMI and/or DVI and VGA (which may be a typical but not the only scenario), then this is possible.
Before configuring your player and project to play dual screen, you must ensure the following are true, as these will need to be set-up for this scenario to work.
1. All of the content required for the 2 screens is contained within 1 project. Acquire on one player will only play content from one project at a time.
2. Create 2 Playlists; 1 to play on screen 1 and 1 to play on screen 2.
3. Ensure connectivity to the intended player either locally or remotely.
4. You are running Sentinel on the Player PC. If you are using Watchdog or KioskMonitor refer to the relevant Knowledge Base article.
5. The OS Desktop settings are set to extend the desktop to the 2nd monitor. If your graphics card supports full stretching across multiple screens then there is no need to configure the dual monitor output since Acquire is playing on the one full (stretched screen).
6. You will need to have both monitors plugged in at the boot up of the PC. We have found that most Graphics Cards and Chipsets do not recognise hot swapping.
Once you have ensured the prerequisites have been set, whilst the Acquire Player is running. Press Escape to reveal the Player Settings and use your break command, typically sentinel. To show the System Sentinel settings.
Click Settings and then Dual Acquire Mode.
Click Enable Local Sync and choose which screen is the Master. Please note: Screen 1 or 2 is set and is read from Windows, so remember this when selecting.
In this example we are going to choose our Interactive Kiosk as Screen 1 and Advert Digital Signage as Screen 2.
Ok all the screens and click Engineer Visited Hide option, putting in your name and reason for being on the Control Panel.
Now come back to your Editor PC where the project is being built from. Select the appropriate project and as you should have already done step 1 above, go to your desired project.
On the Pages screen select the Project Settings on the bottom menu.
Select Screens and Pages Tab and then choose On Startup: Run and Loop Playlist and choose the script that should be played on Screen 2, the Slave screen not the one you chose as Master in the Local Sync option (as in image above).
Ok and exit that screen, you are now ready to deploy the content to the player.
When deploying to the player ensure you schedule the other Playlist in the scheduler e.g. the interactive Kiosk script which will play on the Master Screen 1.
Deploy the content to the player, if done correctly you will see the player runs the 2 separately on the 2 screens attached to the player. Please note: if an incorrect Playlist is shown, then you may need to change this manually using the Acquire Settings Screen and Pages Tab.